Privacy Policy
Last updated: June 2026
1. Information We Collect
When you contact us or use our services, we may collect:
- Your name and email address
- Your phone number / WhatsApp contact
- Travel dates and preferences
- Payment information (processed securely by third-party providers like PayPal; we never store your card details)
2. How We Use Your Information
- To plan and deliver your custom Shanghai tour experience
- To book hotels, transport, and reservations on your behalf
- To communicate with you about your trip
- To improve our services and tailor future recommendations
3. Information Sharing
We do not sell, rent, or trade your personal information. We only share necessary details with service providers directly involved in your trip (e.g., hotels, drivers), and only with your consent.
4. Data Security
We take reasonable measures to protect your personal information. Payment processing is handled by trusted third-party providers (PayPal) with industry-standard security. We do not store credit card data.
5. Cookies
This website does not use tracking cookies. We may use basic analytics in the future to understand site traffic, which will be updated in this policy.
6. Your Rights
You may request access to, correction of, or deletion of your personal information at any time. Contact us at the email below.
7. Contact
If you have questions about this Privacy Policy, email us at hello@gotoshanghai.com.